Medical services

To make an appointment, simply contact us at 1300 492 492 and advise our team that you'd like to make an appointment with our Medical Centre. Standard appointments are 15 minutes. If you have multiple concerns to discuss, please let us know, so we can accommodate a longer appointment. We operate a flexible appointment system and will accept same-day appointments; however, it may not be with your usual doctor. At the discretion of the doctor, home or nursing home visits may be arranged through the reception staff.

Before attending your appointment, make sure you have your applicable health care cards (e.g. Medicare Card, Department of Veterans' Affairs Card, Pension Card, Concession etc.) with you.

If you need to cancel an appointment, please let us know, so we can make this appointment available to another patient.

We ask that you try and give 24 hours notice of a cancellation.

Cancellations within 2 hours of the appointment time may incur a cancellation fee.

To cancel an appointment, simply contact us on 1300 492 492.

Upon arrival at our IWC Health and Wellbeing Centre in Bundaberg, make your way to the Medical Centre Recpetion, you will be advised whether your appointment is at the Targo St or Barolin St Entrance. The receptionist will identify you and check your contact and Medicare details on each visit to assist in maintaining accurate records.

If you are attending our North Burnett Centre, please make your way to reception and you will be directed from there.

Courtesy Transport is available. Learn more about courtesy transport>>

Translator or interpreter services are available and require prior booking. Please contact the IWC medical reception should a translator or interpreter be required for a medical appointment so that a suitable time can be scheduled.